Support Center

We are here to help. Reach us by phone, email, WhatsApp, or remote session -- whatever works best for you.

How to Reach Us

Choose the support channel that works best for your situation. For urgent issues, call us directly.

Speak directly with our support team for immediate assistance with any TORO issue.

610-331-0013

Mon-Fri 9am-6pm EST

Send a detailed message and we will respond within one business day.

thrive@ToroCigarPOS.com

24/7 - responses within 1 business day

Message us on WhatsApp for quick questions and real-time text-based support.

610-331-0013

Mon-Fri 9am-6pm EST

We can connect to your system via TeamViewer or Google Meet to diagnose and fix issues in real time.

Mon-Fri 9am-6pm EST

Find what you need fast. Browse our most popular support resources below.

Step-by-step solutions for common hardware and software issues.

Full guides for every feature in TORO POS.

Answers to the most frequently asked questions about TORO.

Set up TeamViewer or Google Meet for remote support sessions.

New customer? Start here to get set up and trained.

Invoices, autopay, and billing questions.

Call us directly and talk to a real person who knows TORO inside and out.