This is how we do ALL support.
You can download WhatsApp here:
Also ensure you have the notifications turned on.
Once you get it downloaded, message +16103310013 in WhatApp, not regular text. Regular SMS is not monitored. In the message, tell Kosta your name, store name and store location.
You will then get added to a private group for your store.
Do not message +16103310013 directly after getting your group.
ALWAYS USE THE GROUP.
NOT USING THE GROUP MAY CAUSE US TO MISS YOUR MESSAGE
Finally, please share this page with any openers, closers, or managers and have them complete Steps 1 & 2 as well.
NOTE: Regular text messages and calls are not monitored on this phone number.
We may never see your regular calls and text messages.
WhatsApp is the ONLY way to get a timely reply.