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Cash Drops and Safe Management

Here's a rule of thumb most experienced retailers follow: if there's more than $200 sitting in your drawer, it's time to move some to the safe. Too much cash in the register is a security risk — it makes you a target and it makes mistakes more costly. TORO's cash drop feature keeps this process clean and fully tracked.

Making a Cash Drop

A cash drop is exactly what it sounds like — you're dropping cash out of the drawer and into the safe.

  1. Open the Open/Close Drawer menu at the top of the register and choose Drawer Transaction... — or open the Dashboard, click the Transactions tab, and click Drawer - Add/Remove Cash. (Can't find it? Type "cash drop" in the search box at the top right.) Recording a drawer transaction takes a manager-level PIN, so a manager may need to punch in.

  2. In the window that opens, pick Remove Cash From Drawer from the Transaction Type dropdown.

  3. Enter the amount you're removing.

  4. Type the reason in the Notes box — "afternoon drop" or "per manager request." A reason is required whenever cash leaves the drawer.

  5. Click Save. TORO prints a slip with the amount, the reason, who did it, and when — wrap it around the cash and take it to your safe.

That's it. TORO logs everything: the date, time, exact amount, reason, and which employee made the drop. Nobody can quietly remove cash without a record.

Why This Matters at Closing

When you close out the drawer at the end of the day, TORO calculates your Expected Cash — what should be in the drawer based on all the day's transactions. Cash drops are factored into that number automatically.

So if you took in $800 in cash sales but dropped $400 to the safe during the day, TORO expects $400 in the drawer (plus your opening balance, minus any change given). If your closing count seems off, the first thing to check is whether a drop was recorded that someone forgot about — or vice versa, whether someone moved cash to the safe without recording it in TORO.

On the closing screen, the day's drops show up in the Manual Trans field — and the ? button beside it opens the full list: every drop, insert, and expense with its time, amount, reason, and employee. The same list prints on the nightly Closing Report and on the safe-deposit slip, so the person counting the drop bag sees exactly why each pull happened.

Inserting Cash Back Into the Drawer

Sometimes you need to go the other direction. Maybe the drawer is running low on small bills and you need to make change, or you're adding your opening cash for the day.

  1. Open the Drawer Functions menu and choose Drawer Transaction... again.

  2. This time pick Add Cash To Drawer from the Transaction Type dropdown.

  3. Enter the amount you're putting in.

  4. Add a note if needed, then click Save.

This gets logged the same way drops do — full audit trail with employee, timestamp, and amount. (There's also an Expense type in the same dropdown, for the times you pull cash out of the drawer to cover a specific store expense.)

Tracking Your Safe

TORO tracks what should be in your safe based on all the drops that have been made. To see the running total and record deposits, open the Dashboard, click the Store tab on the left, and click the Safe & Bank Deposits card. (Can't find it? Type "safe" in the search box at the top right.) When you close out for the day, the bank movement section accounts for safe cash alongside your drawer cash.

This is how everything ties together: drawer cash plus safe cash should equal your total cash intake for the day.

Let TORO Remind You: The Cash Drop Alert

You don't have to rely on habit. On the Set Up Cash Drawer screen there's a Cash Drop Alert setting: tell TORO how much cash above the opening amount is too much (say, $200), and after any cash sale that pushes the drawer past that line, TORO pops a reminder — Time For A Cash Drop — showing exactly how much extra is sitting in the drawer. One button takes the cashier straight into recording the drop; Remind Me Later snoozes it for 30 minutes. Enter 0 to turn the alert off (it's off by default).

Best Practices

Make cash drops a habit, not an afterthought. Set a threshold — say, never more than $200 in the drawer — and let the Cash Drop Alert do the reminding. Busy Saturdays might mean three or four drops throughout the day, and that's fine.

Every drop and every insert is permanently logged in TORO. This isn't just good bookkeeping — it's loss prevention. If cash goes missing, you've got a detailed trail showing exactly who moved what and when.

Some stores build drops right into their daily checklist: one mid-morning, one after the lunch rush, one before the evening shift change. Find a rhythm that works for your traffic patterns and stick with it.

What prints when you record a drawer transaction

Every drawer transaction now prints a slip.

Removing cash for the safe prints a full wrapper: the amount and reason, everything already pulled from that drawer today with a running total, and step-by-step directions —

  1. Fold the money in half
  2. Wrap this paper around the money
  3. Apply a piece of tape to seal it
  4. Place in your store's cash drop location

An expense payout, or adding change to the drawer, prints a short slip instead. It ends with a reminder to place it in the large bill slot so it goes in with the nightly closeout cash.

The end-of-night safe deposit slip carries the same four directions.