Backup Module

TL;DR

Hard drives fail. It happens to every computer eventually, and when it does, the question is whether there's a copy of your data somewhere safe. The Backup Module runs automatically every day and costs $105 a year — about $8.75 a month, roughly what a decent cigar costs. Recreating years of customer records, sales history, and inventory data isn't a project you can take on over a weekend: it's data you simply can't get back. This module is required for every TORO store, and that's not an accident. Your data is the business. It deserves a daily backup.

Everything that makes your shop run lives in your TORO database — every sale, every customer, every item, every dollar of inventory you've ever counted. Hardware fails. Drives die. The Backup Module is the insurance policy that means a dead computer is an inconvenience instead of a catastrophe.

Because that protection matters so much, the Backup Module is a required, standard part of TORO — it's on by default for every store and can't be turned off. There's nothing to activate, nothing to configure, and nothing to remember.

TORO backs your system up automatically, every day. And any time you want an extra copy — before a big change, say — you can trigger one yourself in a couple of clicks.

Pricing

$105 a year. One annual charge on your invoice, billed each year — that's the whole pricing story. No per-station fees, no per-backup fees.

For what it protects, it's the cheapest peace of mind in the building. Recreating lost sales and customer data isn't a "spend a weekend on it" problem — it's a "you can't get it back" problem.

Always On

There's no setup and no switch to flip — the Backup Module is enabled for every TORO store out of the box, and it can't be disabled. You'll see it listed on the Modules & Integrations tab of the dashboard so you know it's there and doing its job, but there's no activation step and no way (or reason) to turn it off.

The Daily Backup

The module quietly backs up your system once a day. You don't schedule it, you don't babysit it, and it doesn't interrupt your selling. It just happens.

This is the part that matters most, because it removes the one thing backups always depend on and humans are bad at: remembering. A backup plan that needs someone to push a button every night is a backup plan that fails the week it matters.

Opening the Backup Module

Click the Backup Module tile on the Modules & Integrations tab of the dashboard. It opens a simple status screen that answers the two questions you'd actually ask:

Last Backup — when your most recent backup ran, why it ran, and whether it finished.
Total Backups — how many backups you have stored safely in the cloud.

From that screen you have two buttons — View Backups (your full history) and Backup Now (an on-demand copy) — plus a Close button.

Reading Your Backup Status

The status on the Last Backup tile is color-coded so you can tell at a glance whether everything is fine:

Green — "Backup Complete": all good, nothing to do.
Red — anything else: the last backup either failed or is still in progress, and TORO adds a short Recommendation telling you exactly what to do:
- "Last backup failed. Run Backup Now." — the backup has been stuck long enough that it isn't coming back on its own. Run one yourself.
- "Backup might still be running. Check back at [time]." — a backup was started recently and may simply still be working. Give it until the time shown, then look again.

If you ever see red and aren't sure what to do, that's a perfect moment to call support.

Running a Backup Yourself

When you want an immediate, on-demand backup — before importing a big item list, before a major settings change, before anything that makes you a little nervous — you have two ways to do it:

Open the Backup Module from the dashboard and click Backup Now, or
Use the Help menu and choose Backup Database.

Either way you'll be asked for a quick reason (so it's easy to recognize later in your history), and then TORO makes the same dependable copy the daily job makes — just on your command.

One important rule: backups run from the main station. The backup copies the main station's database, so it has to be started there. If you click Backup Now (or Help → Backup Database) on any other register, TORO will let you know and ask you to run it from the main station instead. Nothing breaks — you're just pointed to the right computer.

A good habit: take a manual backup right before any change you'd hate to undo. Daily coverage has your back either way, but an extra copy taken sixty seconds before a risky change costs you nothing.

Viewing Past Backups

Click View Backups to open the System Backups list — every backup on record, newest first, showing the date and time, the version of TORO it was taken on, the reason, and the status.

A few tools make it easy to find what you're looking for:

Filter by Date Range — pick a start and end date to narrow the list to a specific stretch of time.
Hide Failed Backups — on by default, so you see your clean, completed copies. Uncheck it if you're troubleshooting and want to see everything.
Refresh — re-check for the latest.

What Gets Protected

The backup captures your store's data — sales, customers, inventory, items, settings. It's the information that's genuinely irreplaceable. Hardware you can buy again at any electronics store; your fifteen years of customer and sales history you cannot.