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Required Cigars To Smoke

Your staff can only recommend what they've actually smoked. A cigar nobody behind the counter has tried is a cigar that doesn't get sold — it just sits there looking expensive.

Set Up Required Cigars To Smoke is where you decide what your people work through. Its subtitle says it plainly: pick the cigars you want staff to try.

Assigning Cigars

Pick an employee, then:

  • Find a Cigar to Add opens the item finder so you can assign anything in your inventory.
  • Add to Every Employee puts it on the whole team's list in one go — useful for a new line you want everybody fluent on before it hits the shelf.

Each assignment carries a priority, and the priority is enforced at the register. On the employee's own points screen the cards are badged NEXT UP and LOCKED, so the "finish priority 1 first" rule is visible before they tap rather than delivered as an error afterwards.

Staff buy the cigars on their list with their points — see Employee Discounts and Points for how the points side works.

Cigars We Need to Move

This is the button worth knowing about. Instead of assigning cigars off the top of your head, let the numbers pick.

Cigars We Need to Move lists every in-stock cigar that is either overstocked — 90 or more days of supply at the current selling pace — or hasn't sold at all in the last 12 months. Worst first.

For each one you get quantity on hand, units sold, days of supply, and the suggested action from the Analytic Selling Assistant, so you can see why it's on the list. It's the same math the Selling Assistant uses, pointed at a different question: not "what should I discount?" but "what should my staff be talking about?"

Pick a cigar, set a priority, and it lands on the selected employee's list — or everybody's, if All Users is selected.

That's the whole idea. Money that's stuck on your shelf becomes the cigar your staff smoked last week and can describe properly to the next customer who asks.

The Smoke Impact Report

Does any of this actually work? Smoke Impact Report answers that, and it's blunt about it — the subtitle reads do the cigars they smoke sell better after?

Pick a month and TORO shows every cigar an employee smoked on points that month, comparing units sold in the 3 months before the smoke date against the 3 months after.

The employee's own purchase never counts as a sale, which matters — otherwise every cigar would show a bump of exactly one and the report would flatter everybody equally.

Two views:

  • By Employee — a rollup ranking who actually sells the cigars they smoke. Some of your staff will turn a smoke into sales and some won't, and this is where you find out which.
  • Each Cigar — every individual smoke, with the employee's own review rating and the change in selling pace.

Read it with a bit of judgement. Three months either side of one smoke is a real signal but not a clean experiment — a cigar can move because it got a good review, or because it went on promotion, or because the weather turned. Use it to spot patterns across a team, not to settle an argument about one stick.