Setting Up a Credit Card Terminal

When a new card reader shows up, or you're moving one to a different register, you tell TORO about it by adding it as a terminal. It only takes a minute, and the new terminal is ready to use the moment you save — no need to close and reopen TORO.

Do this on the register that will use the terminal. This is the part people miss. If you have more than one POS station, the terminal gets linked to whatever station you're standing at when you add it. So walk over to the register the reader is plugged into, and do the setup there. Adding it from a different station links it to the wrong register.

Adding the Terminal

1. Open the Dashboard, click the Store tab on the left, and click the Credit Card Information card. (Can't find it? Type "credit card" in the search box at the top right. You can also still reach this screen the old way: on the sidebar of the main POS screen, tap Help, then Help with Credit Card Issues — it opens the same window.)

2. Tap Add New CC Terminal. TORO first confirms which register you're linking to — the pop-up (titled Swap Credit Card Terminal?) shows the Station Name, so check it to be sure you're on the right one — then tap Yes.

3. The terminal editor opens. Fill in the two name fields (both explained below). Your processor will also give you a Device Key and a Serial Number — these are required, so enter them too (ask Mitch if you don't have them yet). Then tap Save.

That's it. The new terminal immediately becomes the active card reader for this register, and the window title at the top of the screen updates to show it.

The Two Name Fields

Each field has a ? button next to it if you want a reminder on the screen — but here's what they mean.

Friendly Toro Device Name

This is just the name you want to see when you're running a credit card — something you and your staff will recognize, like Front Counter or Register 1. Pick whatever makes sense to you. It has no effect on processing; it's purely for your own clarity.

Paya Device Name

This one ties your reader to your processor. Ask Mitch in your CC Thread for the Paya Device Name — it's usually something like Term #0001. (Depending on your processor, this field may instead be labeled "USAePay Device Name" or "Processor Device Name" — it's the same field.)

It doesn't have to be a perfect match to start using the terminal, but getting it right really pays off later: if you ever have a device issue, this is one of the first things support checks. It's highly recommended.

Waiting on Mitch to get back to you? Don't let it hold you up. Just type UPDATE LATER in this field for now, finish the setup, and start taking cards. You can come back and fix it once you have the real name.

A Couple of Things Worth Knowing

One terminal per register. Saving a new terminal makes it the only card reader linked to that register — it clears out any reader that was previously assigned there. That's intentional: a register uses one terminal at a time. If you're swapping readers, the old one simply drops off and the new one takes over.

No restart needed. As soon as you save, the new terminal is live and the title bar reflects it. You can run a card sale right away.

If a card sale doesn't seem to be reaching the new reader, double-check you set it up on the correct register — that's almost always the cause. Still stuck? Send a message in your store's Credit Card Support Group on WhatsApp and we'll get you sorted.