Before you ring your first sale, TORO needs to know how much cash is in the drawer. This takes about two minutes and keeps your books tight all day long.
When Does This Happen? #
Most of the time, you won’t even have to go looking for it. TORO prompts the opening screen automatically when you log in for the day. If you close out of it (or if it doesn’t appear for some reason), you can always find it at Drawer Functions > Open Drawer. And if you skip it entirely and try to ring up a sale, TORO will nudge you — it won’t let you sell without an opening count on file.
The top of the screen shows the Employee ID and today’s date so you can confirm who’s doing the count.
Counting Your Bills #
Here’s where people occasionally trip up, so pay attention to the difference.
For $1s, $5s, $10s, and $20s, you enter the count of bills — not the dollar amount. If you’ve got three $5 bills, type 3, not 15. TORO multiplies it out for you.
Large Bills work differently. For $50s and $100s, enter the total dollar amount of all large bills combined. So if you’re looking at one $50 and two $100s, type 250. This field exists because shops rarely have many large bills, and counting by total is faster.
Counting Your Coins #
You’ll see fields for quarters, dimes, nickels, and pennies. Each denomination has two inputs: loose count and rolled count.
For loose coins, enter how many individual coins you’ve got. For rolls, enter the number of rolls. TORO knows the standard roll values and does the math:
- Roll of quarters = $10
- Roll of dimes = $5
- Roll of nickels = $2
- Roll of pennies = $0.50
The Three Numbers That Matter #
As you type, three figures update in real time at the bottom of the screen:
- Opening Cash — what you just counted
- Expected Cash — what should be there based on last night’s closing count
- Difference — the gap between the two
If Opening Cash matches Expected Cash, the difference is zero and you’re golden. If there’s a discrepancy, that’s not necessarily a crisis — sometimes someone made change from the drawer after closing, or a bill got stuck. The important thing is that it’s documented.
A Few Extra Tools #
View Previous Closing lets you pull up last night’s closing report right from this screen. Handy when the difference is off and you want to see what was counted before.
Notes field — if there’s a discrepancy, jot down why. “Grabbed $20 for change fund” or “Register was $3 short from last night.” These notes attach to the opening record permanently.
Low denomination alerts — if any denomination is below the threshold your store has configured, TORO tells you exactly what to grab from the safe before you start selling. No more realizing at noon that you’re out of $1s.
Low cash SMS — if your store has SMS notifications set up, TORO can text management when the opening count is below a certain level. They’ll know before they’ve even had coffee.
Opening Checklist — some stores configure a checklist that prints after the drawer opens. Things like “Turn on Open sign,” “Check humidor temperature,” “Restock front display.” If your store uses this, it’ll print automatically.
Finishing Up #
Once everything looks right, hit OK. The drawer is officially open, the count is logged, and you’re ready for customers.
